MTS Level 5 - Library Technician - Instruction and Public Service - Robertson Library

Competition Number:
187E23
Position Type:
Staff Position
Closing Date:
Date of Posting:
Department:
Robertson Library
Position:
MTS Level 5 - Library Technician - Instruction and Public Service
Contract:
Full-Time Permanent Position
Hours of Work:
33.75 hours per week
Salary:

$50,316 to $55,319 per annum, as per CUPE 1870

The Robertson Library is seeking a qualified Library Technician to fill a permanent position in the Instructional Services area and provide services to students, staff, and faculty of the University and to the general public. The successful candidate will be expected to demonstrate judgment, flexibility, and initiative, to implement policies and procedures set by the Library, and to work cooperatively with Library staff.

RESPONSIBILITIES:

Reporting to the Instructional Services Librarian, the tasks include, but are not limited to, the following:

Instructional Services duties:

  • Create, post, and update videos and other instructional multimedia content on the library website, Learning Management System (LMS), and/or social media, with some direction/scripting from librarians and other relevant colleagues
  • Create, post, and update brochures, signage, handouts, and other documents, with some direction from librarians and other relevant colleagues
  • Prepare instruction materials upon request
  • Update and monitor content on the library website and within the LMS, with some direction from librarians
  • Organize, schedule, and conduct library tours; collect and compile statistics and feedback related to library tours
  • Create online tours and other digital objects, with some direction/scripting
  • Collect and compile instruction statistics and assessment data
  • Manage instruction requests and questions that come to the instruction e-mail account
  • Participate in campus and library events related to Instructional Services
  • Collaborate with other library and campus departments

Service Desk duties:

  • Work regular shifts on the Library鈥檚 Service Desk
  • Assist library users in locating and using library materials, services, and technology (eg. copiers, printers, scanners, common software applications)
  • Provide information/reference service in-person, by telephone, and online via the Library鈥檚 virtual chat service
  • Circulate library resources, laptops, etc.
  • Help supervise student assistants
  • Other duties as required

QUALIFICATIONS:

Required:

  • A Library Technician Diploma or an equivalent combination of education and related work experience
  • At least two years鈥� experience in an automated library environment
  • Demonstrated strong customer service orientation
  • Effective technology skills including proficiency with MS Office/Google Workspace applications
  • Able to work day, evening, and weekend shifts as scheduled

Assets:

  • B.Ed. degree or other relevant degree from a recognized post-secondary institution
  • Work experience in a university library
  • Experience editing web content
  • Experience using Moodle or another Learning Management System
  • Experience with digital creation tools such as Camtasia, Photoshop, or Lumi
  • Experience creating content with the user in mind
  • Familiarity with Indigenous ways of knowing
  • Awareness of accessibility best practices
  • An open attitude towards new technology
  • Able to perform bending/lifting tasks, and to safely handle/shelve heavy items
Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the 91探花 Human Resources website. Applications will not be accepted via email.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, 91探花, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.

91探花 is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. 91探花 is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca.

Only those applicants who are invited to an interview will be acknowledged.

91探花 encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university鈥檚 various employment and collective agreements, first priority will be given to internal candidates.